Keeping your contact information up to date in the Missouri 811 Member Portal is essential for ensuring seamless communication and compliance with utility regulations. Accurate details such as your primary point of contact, billing information, business hours, referral phone numbers, and ticket receiving sites enable us to serve you effectively and prevent any disruptions in service. By regularly updating your account information, you help facilitate efficient operations and contribute to the safety and reliability of utility services.
This information can be updated anytime 24/7 via the Member Portal found under the Utility Members tab on the Missouri-811 website (Missouri-811.org) or via: https://mocs.mo1call.com/
Once logged in, simply click on each section along the top (Primary Contact, Mapping/GIS Contact, Billing info, etc.) to view and edit the information. You MUST click “Submit Form” at the bottom of each section to save the info before moving on to the next section.
If you need your Member Portal credentials, or have questions about your membership, contact Sarah Galbraith at sgalbraith@missouri-811.org
