--- title: Updating Member Contact Information description: Keep your utility account info current via the Member Portal. Update contact, billing, and more 24/7. image: https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Summer2025_ArticleImages.png --- [![MOCS Full Color Horizontal](https://blog.missouri-811.org/hs-fs/hubfs/MOCS%20Full%20Color%20Horizontal.png?width=400&height=150&name=MOCS%20Full%20Color%20Horizontal.png "MOCS Full Color Horizontal")](https://missouri-811.org/) - [HOMEOWNERS](https://missouri-811.org/homeowners/) - [EXCAVATORS](https://missouri-811.org/excavators/) - [UTILITY MEMBERS](https://missouri-811.org/members/) - [RESOURCES](https://missouri-811.org/resources/) - [FIELD EDUCATION & TRAINING](https://missouri-811.org/field-education-training/request-training/) - [ENFORCEMENT](https://missouri-811.org/enforcement/) - [MEETINGS & EVENTS](https://missouri-811.org/meetings-events/) - [ABOUT](https://missouri-811.org/about/) - [HOMEOWNERS](https://missouri-811.org/homeowners/) - [EXCAVATORS](https://missouri-811.org/excavators/) - [UTILITY MEMBERS](https://missouri-811.org/members/) - [RESOURCES](https://missouri-811.org/resources/) - [FIELD EDUCATION & TRAINING](https://missouri-811.org/field-education-training/request-training/) - [ENFORCEMENT](https://missouri-811.org/enforcement/) - [MEETINGS & EVENTS](https://missouri-811.org/meetings-events/) - [ABOUT](https://missouri-811.org/about/) Search Search - [811](tel:+811) - [811](tel:+811) Search Search ![Updating Member Contact Information](https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Summer2025_ArticleImages.png) Jul 15, 2025 1:49:49 PM | [Summer 2025](https://blog.missouri-811.org/underground-news/tag/summer-2025) # Updating Member Contact Information Keep your utility account info current via the Member Portal. Update contact, billing, and more 24/7. Share - [mailto:?&subject=Updating%20Member%20Contact%20Information&body=Updating%20Member%20Contact%20Information%0A(https%3A%2F%2Fblog.missouri-811.org%2Funderground-news%2Fupdating-member-contact-information-1)](mailto:?&subject=Updating%20Member%20Contact%20Information&body=Updating%20Member%20Contact%20Information%0A(https%3A%2F%2Fblog.missouri-811.org%2Funderground-news%2Fupdating-member-contact-information-1)) - - - Utility members are required to keep their account information current. This includes primary point of contact, billing, business hours, referral phone numbers, ticket receiving sites, and more. This information can be updated anytime 24/7 via the Member Portal Access the Member Portal here: [https://mocs.mo1call.com/](https://urldefense.proofpoint.com/v2/url?u=https-3A__mocs.mo1call.com_&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=BMil54g2S2JInIZz409lbPbqn1cULMff8DHR-ZtNpEY&m=A2Xitgz61de_ooDsD1U6DQILJMa2PzBH9mBZ9RhyiJHKgDXhQd5l-g41hVOpND7d&s=T6KTUyGxd3gigrPSJxlp9KBZgAXEqKZPQW_q1Id8B1Q&e=) Once logged in, simply click on each section along the top (Primary Contact, Mapping/GIS Contact, Billing info, etc.) to view and edit the information. You MUST click “Submit Form” at the bottom of each section to save the info before moving on to the next section. If you need your Member Portal credentials, or have questions about your membership, contact Sarah Galbraith at [sgalbraith@missouri-811.org](mailto:sgalbraith@missouri-811.org) ![Mo811Article_UpdatingContactInfo_July2025_Pic1](https://blog.missouri-811.org/hs-fs/hubfs/Mo811Article_UpdatingContactInfo_July2025_Pic1.png?width=624&height=232&name=Mo811Article_UpdatingContactInfo_July2025_Pic1.png) ![Mo811Article_UpdatingContactInfo_July2025_Pic2](https://blog.missouri-811.org/hs-fs/hubfs/Mo811Article_UpdatingContactInfo_July2025_Pic2.png?width=624&height=476&name=Mo811Article_UpdatingContactInfo_July2025_Pic2.png) ![Mo811Article_UpdatingContactInfo_July2025_Pic3](https://blog.missouri-811.org/hs-fs/hubfs/Mo811Article_UpdatingContactInfo_July2025_Pic3.png?width=624&height=412&name=Mo811Article_UpdatingContactInfo_July2025_Pic3.png) ![Mo811Article_UpdatingContactInfo_July2025_Pic4](https://blog.missouri-811.org/hs-fs/hubfs/Mo811Article_UpdatingContactInfo_July2025_Pic4.png?width=624&height=540&name=Mo811Article_UpdatingContactInfo_July2025_Pic4.png)   ![Missouri 811](https://blog.missouri-811.org/hs-fs/hubfs/Facebook%20Profile.png?width=70&name=Facebook%20Profile.png) ### Written By: Missouri 811 ## You May Also Like ### [![Updating Member Contact Information](https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Winter2025_ArticleImages4.png) *Dec 29, 2025 3:28:06 PM | Winter 2025* Updating Member Contact Information](https://blog.missouri-811.org/underground-news/updating-member-contact-information-2) ### [![Updating Member Contact Information](https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Winter2025_ArticleImages.png) *Dec 29, 2025 2:52:09 PM | Winter 2025* Enhancing Damage Prevention: How Missouri 811’s New Mapping Tools Will Strengthen Safety for Utilities](https://blog.missouri-811.org/underground-news/enhancing-damage-prevention-how-missouri-811s-new-mapping-tools-will-strengthen-safety-for-utilities) ### [![Updating Member Contact Information](https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Summer2025_ArticleImages8.png) *Jul 15, 2025 2:46:26 PM | Summer 2025* SB 133: Major Changes to Missouri’s Underground Facility Law Coming In August](https://blog.missouri-811.org/underground-news/sb-133-major-changes-to-missouris-underground-facility-law-coming-in-august) [Learn More](https://www.example.com) [![Missouri 811_Logo_Full Color Reversed Stacked](https://blog.missouri-811.org/hs-fs/hubfs/Missouri%20811_Logo_Full%20Color%20Reversed%20Stacked.png?width=212&height=175&name=Missouri%20811_Logo_Full%20Color%20Reversed%20Stacked.png "Missouri 811_Logo_Full Color Reversed Stacked")](https://missouri-811.org/) ## **PLACE A LOCATE REQUEST** [**CALL 811**](tel:811) Download the App: [![google-play-badge-1](https://blog.missouri-811.org/hs-fs/hubfs/Imported%20sitepage%20images/google-play-badge-1.png?width=839&height=250&name=google-play-badge-1.png "google-play-badge-1")](https://play.google.com/store/apps/details?id=com.occ.mocs&hl=en_US&gl=US) [![Download_on_the_App_Store_Badge_US](https://blog.missouri-811.org/hs-fs/hubfs/Imported%20sitepage%20images/Download_on_the_App_Store_Badge_US.png?width=749&height=250&name=Download_on_the_App_Store_Badge_US.png "Download_on_the_App_Store_Badge_US")](https://apps.apple.com/us/app/missouri-one-call-system/id1462376234) 824 Weathered Rock Rd Jefferson City, MO 65101 ## **Follow us on social media.** Stay informed on the latest news and regulation changes. **Always remember to place your locate requests at least 3 working days before you dig. 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