--- title: Member updates with Sarah Galbraith description: "Locate request retention.\nSAVE THE DATE for the Summit and Locate Rodeo!" image: https://blog.missouri-811.org/hubfs/Underground%20News%20Summer%2023%20Images5.png --- [![MOCS Full Color Horizontal](https://blog.missouri-811.org/hs-fs/hubfs/MOCS%20Full%20Color%20Horizontal.png?width=400&height=150&name=MOCS%20Full%20Color%20Horizontal.png "MOCS Full Color Horizontal")](https://missouri-811.org/) - [HOMEOWNERS](https://missouri-811.org/homeowners/) - [EXCAVATORS](https://missouri-811.org/excavators/) - [UTILITY MEMBERS](https://missouri-811.org/members/) - [RESOURCES](https://missouri-811.org/resources/) - [FIELD EDUCATION & TRAINING](https://missouri-811.org/field-education-training/request-training/) - [ENFORCEMENT](https://missouri-811.org/enforcement/) - [MEETINGS & EVENTS](https://missouri-811.org/meetings-events/) - [ABOUT](https://missouri-811.org/about/) - [HOMEOWNERS](https://missouri-811.org/homeowners/) - [EXCAVATORS](https://missouri-811.org/excavators/) - [UTILITY MEMBERS](https://missouri-811.org/members/) - [RESOURCES](https://missouri-811.org/resources/) - [FIELD EDUCATION & TRAINING](https://missouri-811.org/field-education-training/request-training/) - [ENFORCEMENT](https://missouri-811.org/enforcement/) - [MEETINGS & EVENTS](https://missouri-811.org/meetings-events/) - [ABOUT](https://missouri-811.org/about/) Search Search - [811](tel:+811) - [811](tel:+811) Search Search ![Member updates with Sarah Galbraith](https://blog.missouri-811.org/hubfs/Underground%20News%20Summer%2023%20Images5.png) Aug 1, 2023 12:33:52 PM | [Summer 23](https://blog.missouri-811.org/underground-news/tag/summer-23) # Member updates with Sarah Galbraith Locate request retention. SAVE THE DATE for the Summit and Locate Rodeo! Share - [mailto:?&subject=Member%20updates%20with%20Sarah%20Galbraith&body=Member%20updates%20with%20Sarah%20Galbraith%0A(https%3A%2F%2Fblog.missouri-811.org%2Funderground-news%2Fmember-updates-with-sarah-galbraith)](mailto:?&subject=Member%20updates%20with%20Sarah%20Galbraith&body=Member%20updates%20with%20Sarah%20Galbraith%0A(https%3A%2F%2Fblog.missouri-811.org%2Funderground-news%2Fmember-updates-with-sarah-galbraith)) - - - Sarah's Commonly Asked Questions: *How long should a utility keep their locate requests?* The law does not address how long a utility should retain its locate request records. However, Chapter 319 does require Missouri 811 to maintain a record of each locate request for five years. If ticket data is needed, you can find it online in the ticket system for up to five years. Please note that even though Statute 319 does not dictate record retention, other state statutes may. For example, municipalities and water districts may have some mandatory record retention requirements. Use the Live Chat feature or email [sgalbraith@missouri-811.org](mailto:sgalbraith@missouri-811.org) if you need ticket search assistance.   The Summit and Locate Rodeo are coming up! Make plans to attend today!![Summit_ILR_Cobranded_SaveTheDate2023_8.5x11](https://blog.missouri-811.org/hs-fs/hubfs/Summit_ILR_Cobranded_SaveTheDate2023_8.5x11.png?width=731&height=946&name=Summit_ILR_Cobranded_SaveTheDate2023_8.5x11.png)   ![Missouri 811](https://blog.missouri-811.org/hs-fs/hubfs/Facebook%20Profile.png?width=70&name=Facebook%20Profile.png) ### Written By: Missouri 811 ## You May Also Like ### [![Member updates with Sarah Galbraith](https://blog.missouri-811.org/hubfs/Underground%20News%20Winter%2023%20Images.png) *Jan 9, 2024 10:36:43 AM | Winter 23* The Summit Recap](https://blog.missouri-811.org/underground-news/the-summit-recap) ### [![Member updates with Sarah Galbraith](https://blog.missouri-811.org/hubfs/Missouri811_UndergroundNews_Winter2024_ArticleImages-1.png) *Jan 2, 2025 11:30:44 AM | Winter 2024* Missouri Common Ground Alliance (MOCGA) Hosts Annual Damage Prevention & Excavation Safety Summit](https://blog.missouri-811.org/underground-news/missouri-common-ground-alliance-mocga-hosts-annual-damage-prevention-excavation-safety-summit) ### [![Member updates with Sarah Galbraith](https://blog.missouri-811.org/hubfs/Underground%20News%20Summer%2023%20Images3.png) *Aug 1, 2023 12:33:27 PM | Summer 23* Locator Training with Jeff Trowbridge](https://blog.missouri-811.org/underground-news/locator-training-with-jeff-trowbridge) [Learn More](https://www.example.com) [![Missouri 811_Logo_Full Color Reversed Stacked](https://blog.missouri-811.org/hs-fs/hubfs/Missouri%20811_Logo_Full%20Color%20Reversed%20Stacked.png?width=212&height=175&name=Missouri%20811_Logo_Full%20Color%20Reversed%20Stacked.png "Missouri 811_Logo_Full Color Reversed Stacked")](https://missouri-811.org/) ## **PLACE A LOCATE REQUEST** [**CALL 811**](tel:811) Download the App: [![google-play-badge-1](https://blog.missouri-811.org/hs-fs/hubfs/Imported%20sitepage%20images/google-play-badge-1.png?width=839&height=250&name=google-play-badge-1.png "google-play-badge-1")](https://play.google.com/store/apps/details?id=com.occ.mocs&hl=en_US&gl=US) [![Download_on_the_App_Store_Badge_US](https://blog.missouri-811.org/hs-fs/hubfs/Imported%20sitepage%20images/Download_on_the_App_Store_Badge_US.png?width=749&height=250&name=Download_on_the_App_Store_Badge_US.png "Download_on_the_App_Store_Badge_US")](https://apps.apple.com/us/app/missouri-one-call-system/id1462376234) 824 Weathered Rock Rd Jefferson City, MO 65101 ## **Follow us on social media.** Stay informed on the latest news and regulation changes. **Always remember to place your locate requests at least 3 working days before you dig. State and federal holidays are NOT considered a working day.** [**Observed Holidays**](https://oa.mo.gov/commissioner/state-holidays): New Year's Day | Dr. Martin Luther King Jr. Day | Lincoln's Birthday | Washington's Birthday | Truman Day | Memorial Day | Juneteenth | Independence Day | Labor Day | Columbus Day | Veterans Day | Thanksgiving Day | Christmas Day © Missouri 811. All rights reserved.