For many people, Missouri 811 begins with a locate request. But that's only one part of the damage prevention process.
Behind every successful excavation is education, communication, and collaboration. That's where Missouri 811's Damage Prevention team comes in.
Known as the Hub of Damage Prevention, this team serves as a statewide resource for homeowners, excavators, utility members, locators, municipalities, engineers, and anyone involved in protecting Missouri's underground infrastructure. Whether you need answers to a question, guidance on Missouri One Call law, or training for your organization, Missouri 811's Damage Prevention Specialists are here to help, all at no cost.
"We like to think of our team as the Hub of Damage Prevention. Whether you're a homeowner planting a tree, a contractor managing multiple crews, or a utility member with compliance questions, we're here to be your resource."
– Charlie Peel, Damage Prevention Manager
Training Designed Around Your Needs
No two organizations face the same challenges. That's why Missouri 811 offers customized training rather than a one-size-fits-all presentation.
Whether you're onboarding new employees, reviewing recent law changes, improving excavation practices, or looking for a refresher on the ticketing process, the Damage Prevention team can tailor a training session specifically for your group.
Training is available:
Best of all, these training opportunities are provided free of charge.
Topics That Help Prevent Damages
Missouri 811's Damage Prevention Specialists provide education on a wide variety of topics, including:
Whether your employees are new to the industry or experienced professionals, ongoing education helps improve safety, reduce damages, and keep projects moving efficiently.
Learn Live or Online
Missouri 811 makes training convenient by offering both instructor-led and self-paced learning opportunities.
If your organization would benefit from a customized presentation, the Damage Prevention team can provide free onsite, virtual, or classroom training tailored to your needs.
Prefer to learn on your own schedule? Missouri 811 also offers a free online Learning Management System (LMS). The self-paced Damage Prevention Awareness Course takes approximately 90 minutes to complete and covers the entire excavation process—from planning and submitting a locate request to understanding utility markings and safe digging practices. Participants who successfully complete the course receive a Missouri 811 Damage Prevention Awareness Certificate of Achievement.
Meet Your Local Damage Prevention Specialist
One of the greatest strengths of Missouri 811's Damage Prevention team is that they're located throughout the state. Each specialist serves a specific region, providing local support and building relationships with the stakeholders they serve.
Whether you need onsite training, help understanding Missouri One Call law, assistance with a damage prevention issue, or simply have a question, your regional Damage Prevention Specialist is just a phone call or email away.
Get Started Today
Whether you're looking to educate new employees, provide a refresher for experienced crews, or simply learn more about Missouri's damage prevention process, Missouri 811 offers free resources to help.
Request a free customized training session:
https://missouri-811.org/field-education-training/request-training/
Access Missouri 811's free online Learning Management System (LMS):
https://mocs-dpacdn.talentlms.com/plus/
Missouri 811's Damage Prevention team is committed to helping every stakeholder work safer, smarter, and more efficiently. Because when everyone has the knowledge they need, everyone is better equipped to prevent damages before they happen.