It is the responsibility of the Missouri Attorney General’s office to take action on member utilities and excavators who do not comply with the Missouri Underground Facility Safety and Damage Prevention Act, RSMo Chapter 319.010-319.050.
This enforcement of the law may result in warning letters and penalties for the member utilities and excavators, issued by the Attorney General’s Office.
If you feel there has been a violation to Chapter 319 be sure to document as much of the incident as possible such as date, time, address, name of company, person or persons involved, etc. If possible, take photographs of the incident.
Violation letter templates can be found at https://missouri-811.org/enforcement/.
The available templates are:
Excavator Violations:
- Improper Use of “Emergency” Underground Facility Locate Request
- Improper Use of “No Response” Notification
- Improper Use of "Renewal” Underground Facility Locate Request
- Inadequate Advance Notice for Underground Facility Locate Request
- Inadequate Information Provided for Underground Facility Locate Request
- No Call Made to Missouri 811 Prior to Beginning Excavation
- No Call Made to Missouri 811 Prior to Beginning Excavation and Invoice for Repair of Damaged Facilities
Utility Violations:
- Attorney General of Missouri – Enforcement of the Missouri Underground Facility Safety and Damage Prevention Act (One Call Law) – Complaint Form and Checklist
If you believe you have witnessed a violation of the Missouri Underground Facility Safety and Damage Prevention Act, please report these violations to the Attorney General’s One-Call Unit.
